Legal notice

 

This Legal Notice applies to the website printfresha.shop and governs general legal information relating to access to, use of, and transactions conducted through this website.

By accessing, browsing, or using printfresha.shop, you acknowledge the information and conditions contained in this Legal Notice together with our Terms of Service, Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies made available on the website.

1. Website Information

Trading Name: printfresha.shop
Website: printfresha.shop
Customer Service Email: info@printfresha.shop

All general enquiries regarding the website, products, orders, customer service, privacy, returns, refunds, shipping, or legal matters should be directed to:

info@printfresha.shop

2. Purpose of the Website

printfresha.shop operates as an online retail website through which customers may browse products, review product information, place orders, make payments through available payment methods, and access customer service.

Information appearing on the website is intended to assist customers in making informed purchasing decisions.

Use of the website remains subject to all policies and contractual terms applicable to the relevant transaction.

3. Ecommerce Platform

The online store is operated using Shopify ecommerce technology.

Shopify provides technical infrastructure that may support functions including:

• Website hosting

• Product presentation

• Shopping cart functionality

• Checkout

• Customer account functionality

• Order processing

• Payment-related functionality

• Ecommerce administration

The use of Shopify technology does not alter the contractual rights and obligations between printfresha.shop and its customers.

4. Website Access

We aim to keep printfresha.shop available and functioning properly.

However, continuous or uninterrupted access cannot be guaranteed.

Website access may occasionally be restricted, suspended, or interrupted because of:

• Website maintenance

• Software updates

• Security requirements

• Server issues

• Network disruption

• Technical failures

• Third-party service interruption

• Circumstances outside reasonable control

We may make reasonable changes to the website where necessary to maintain, secure, improve, or update our services.

5. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices, dimensions, colours, and other information displayed on printfresha.shop are accurate.

However, minor differences may occur because of factors such as:

• Screen settings

• Device displays

• Photography

• Lighting

• Manufacturing variations

• Product updates

• Packaging changes

Nothing in this Legal Notice limits any statutory rights relating to goods that are faulty, damaged, misdescribed, or otherwise fail to conform to applicable consumer law.

6. Product Availability

All products displayed on printfresha.shop are subject to availability.

The presence of a product on the website does not guarantee that the product will remain available indefinitely.

We may:

• Add new products

• Remove products

• Update product specifications

• Change product availability

• Limit quantities

• Discontinue particular products

If an ordered product becomes unavailable after an order has been placed, we will handle the affected order in accordance with our Terms of Service and applicable consumer rights.

7. Prices

We aim to display prices accurately.

Prices may be updated from time to time before an order is placed.

The applicable price for a purchase will generally be the price presented during the relevant ordering process, subject to the correction of genuine and obvious errors where permitted by law.

Any applicable delivery charges, taxes, or other charges will be disclosed where required.

Standard shipping offered by printfresha.shop is free as described in our Shipping Policy.

8. Orders and Contracts

Orders placed through printfresha.shop are governed by our Terms of Service and other applicable store policies.

Submitting an order constitutes an offer to purchase the products selected by the customer.

Order receipt, acceptance, payment, fulfilment, cancellation, delivery, returns, and refunds are handled in accordance with the relevant policies published on the website and applicable consumer law.

9. Consumer Rights

Nothing in this Legal Notice, our Terms of Service, or any other website policy is intended to exclude, restrict, or override consumer rights that cannot lawfully be excluded.

Customers may have statutory rights relating to matters including:

• Product conformity

• Faulty goods

• Misdescribed goods

• Online purchase cancellations

• Refunds

• Repairs

• Replacements

• Delivery

Where a mandatory statutory right conflicts with a provision of our website policies, the applicable statutory right will prevail.

10. Returns and Refunds

Returns, cancellations, exchanges, and refunds are governed by the Return and Refund Policy published on printfresha.shop.

Customers requiring assistance with a return or refund should contact:

info@printfresha.shop

Please include the relevant order number when contacting customer service.

11. Shipping and Delivery

Shipping and delivery are governed by the Shipping Policy published on printfresha.shop.

Our standard shipping terms provide:

Standard Shipping Fee: Free
Estimated Delivery Time: 15–20 days

Delivery estimates may be affected by circumstances outside reasonable control.

Questions concerning tracking, delayed deliveries, missing parcels, or delivery problems should be sent to:

info@printfresha.shop

12. Intellectual Property

Unless otherwise stated, content created for and displayed on printfresha.shop, including applicable:

• Text

• Graphics

• Website layouts

• Logos

• Icons

• Original photographs

• Designs

• Product presentation

• Written content

may be protected by applicable copyright, trademark, and other intellectual property laws.

Website content may be used for normal personal shopping and informational purposes.

Unauthorised commercial reproduction, republication, distribution, modification, exploitation, or copying of protected content is prohibited except where permitted by law or authorised by the relevant rights holder.

13. Third-Party Intellectual Property

Certain product names, trademarks, logos, images, technologies, or other materials appearing on the website may belong to third parties.

All third-party intellectual property remains the property of its respective owner.

Reference to a third-party trademark or product does not necessarily imply sponsorship, endorsement, partnership, or affiliation unless expressly stated.

14. Prohibited Use

Users must not use printfresha.shop for unlawful or abusive purposes.

Prohibited activities include:

• Fraud

• Attempted payment fraud

• Identity misuse

• Unauthorised access

• Distribution of malware

• Interference with website security

• Automated attacks

• Unlawful collection of personal information

• Intellectual property infringement

• Misrepresentation

• Abuse of customer service systems

• Activity prohibited by applicable law

We may take reasonable measures to protect the website, customers, service providers, and our legitimate business interests.

15. Third-Party Websites

printfresha.shop may contain links to websites or services operated independently by third parties.

Such links may include:

• Payment services

• Shipping services

• Social media platforms

• Technology providers

• Other external websites

We do not control independent third-party websites.

Customers should review the applicable terms, privacy policies, and security practices before using third-party services.

16. Third-Party Services

Our website may rely on third-party providers for functions including:

• Ecommerce infrastructure

• Payment processing

• Shipping

• Order fulfilment

• Analytics

• Fraud prevention

• Customer communication

• Website functionality

Third-party providers may operate subject to their own legal terms, privacy policies, and operational practices.

17. Payment Security

Available payment methods are displayed during checkout.

Payment information may be processed by Shopify or other authorised payment service providers.

Customers should never send full payment card numbers, passwords, card security codes, or other highly sensitive payment credentials to info@printfresha.shop by ordinary email.

Suspected unauthorised transactions should be reported promptly to the relevant payment provider and, where appropriate, to our customer service team.

18. Privacy and Personal Information

Personal information collected through printfresha.shop is handled in accordance with our Privacy Policy.

The Privacy Policy explains matters including:

• Information we collect

• How information is used

• Cookies and similar technologies

• Service providers

• Data retention

• Customer privacy rights

• Marketing preferences

• International data processing where applicable

Privacy-related enquiries can be sent to:

info@printfresha.shop

19. Cookies

The website may use cookies and similar technologies for purposes including:

• Essential website functionality

• Shopping cart operation

• Checkout

• Security

• Customer preferences

• Analytics

• Marketing where permitted

Additional information regarding personal information and cookies is provided in our Privacy Policy and any cookie or privacy controls made available through the website.

20. Accuracy of Website Content

We make reasonable efforts to maintain accurate and current information.

However, the website may occasionally contain:

• Typographical errors

• Technical errors

• Outdated information

• Incorrect availability information

• Pricing errors

• Incomplete descriptions

We may correct or update website information where reasonably necessary.

If an error materially affects an existing customer order, it will be handled in accordance with applicable contractual and consumer protection obligations.

21. Website Security

Users must not intentionally attempt to:

• Bypass security controls

• Access restricted systems

• Introduce malicious code

• Interfere with website operation

• Obtain unauthorised access to customer information

• Disrupt checkout or payment systems

• Exploit technical vulnerabilities

Suspected malicious or unlawful activity may be investigated and reported where appropriate.

22. Limitation of Liability

Nothing in this Legal Notice excludes or restricts liability where exclusion or restriction would be prohibited by law.

Subject to mandatory legal rights, printfresha.shop does not guarantee that:

• Website access will always be uninterrupted

• Every technical fault will be immediately corrected

• Every third-party service will always remain available

• Every product will remain permanently in stock

We are not responsible for losses arising solely from unlawful, unauthorised, or improper use of the website by a user, except where applicable law provides otherwise.

23. Events Outside Reasonable Control

Website operation, fulfilment, or delivery may occasionally be affected by events outside reasonable control.

These may include:

• Severe weather

• Natural disasters

• Transport disruption

• Carrier interruption

• Internet outages

• Infrastructure failures

• Government restrictions

• Major security incidents

• Other exceptional events

Where possible, reasonable steps will be taken to minimise disruption.

Mandatory consumer rights remain unaffected.

24. Customer Responsibilities

Customers are responsible for ensuring that information submitted when placing an order is accurate.

This includes:

• Name

• Email address

• Delivery address

• Billing information

• Product selection

• Product quantity

If incorrect information has been submitted, customers should contact:

info@printfresha.shop

as soon as possible.

Changes cannot always be made once an order has entered processing or shipment.

25. Complaints

We encourage customers to contact us directly if they experience a problem with:

• An order

• Product quality

• Delivery

• A return

• A refund

• Website functionality

• Customer service

• Privacy

• Any other matter relating to printfresha.shop

Complaints should be sent to:

info@printfresha.shop

Please provide sufficient information for us to identify and investigate the matter.

26. Changes to the Website

We may make reasonable modifications to:

• Website design

• Navigation

• Product ranges

• Features

• Policies

• Technical functionality

Changes may be made to improve functionality, comply with legal requirements, maintain security, or reflect business operations.

Existing customer contracts will continue to be treated according to applicable contractual and statutory requirements.

27. Changes to This Legal Notice

We may update this Legal Notice from time to time.

Updates may be made to reflect changes in:

• Website operations

• Applicable legal requirements

• Ecommerce functionality

• Service providers

• Store policies

• Security practices

The latest version will be published on printfresha.shop.

28. Severability

If any part of this Legal Notice is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

29. Governing Law

This Legal Notice and use of printfresha.shop are subject to applicable law.

Nothing in this Legal Notice is intended to deprive UK consumers of mandatory protections available under applicable consumer law.

Where a customer has mandatory rights regarding jurisdiction or dispute resolution, those rights remain unaffected.

30. Relationship With Other Policies

This Legal Notice should be read together with the other policies published on printfresha.shop, including:

• Terms of Service

• Privacy Policy

• Return and Refund Policy

• Shipping Policy

• Contact information

Where different policies address a particular transaction or issue, the relevant policy will apply subject to mandatory legal rights.

31. Legal and Customer Service Enquiries

For legal notices, customer service matters, website enquiries, privacy questions, order issues, shipping enquiries, returns, or refunds, please contact:

Email: info@printfresha.shop

Please include relevant order information where the enquiry concerns an existing purchase.

32. Contact Information

printfresha.shop

Website: printfresha.shop
Email: info@printfresha.shop

All legitimate enquiries relating to printfresha.shop may be directed to the email address above.